Q: What is the new Bi-Weekly Winter Share?
A: We are pleased to offer a new Winter Share this year that will run for either 12 or 16 weeks - your choice - and will be delivered bi-weekly. They will be offered as either full of half shares and each delivery will include either 30 or 15 lbs respectively.
Q: What will be in each delivery for the Winter Share?
A: Each delivery will be different but can include different varieties of potatoes, carrots, beets, turnip/rutabaga, onions, squash, cranberries, apples, and more! While most of what is in the share will be grown by us, there may be a few offerings (such as cranberries and apples) which may be sourced by local partners.
Q: What if I cannot afford to pay for an entire Winter Share all at once?
A: No problem! We offer various payment plans. As long as you are able to secure your share with a deposit, you can contact us to set up a payment plan.
Q: What is included in my CSA Full Harvest Share?
A: Our CSA Full Shares consist of approximately 1/2 bushel red and white potatoes, 1/4 bushel storage onions, and 1/8 bushel each of carrots, beets, and turnip. In terms of poundage it can approximate 25 pounds total of potatoes, 12-13 pounds of onions, and several pounds each of carrots, beets, and turnip.
Q: What is included in my Half Harvest Share?
A: Our Half Shares a almost exactly half the amounts of what you would find in our full shares with the exact same offerings (potatoes, onions, beets, carrots, and turnip).
Q: Do you offer discounts for reserving early or purchasing multiple shares?
A: Yes! We offer a 10% discount on all shares if booked on or before May 31st (with a deposit). If you purchase 2 or more full Harvest Shares (once time delivery), you will also receive a 5% discount. We do not, at this time, offer a discount if multiple Winter Shares are ordered.
Q: What is the difference between a sustainable and a conventional share?
A: Our sustainable shares offer the option of sustain-ably grown potatoes. Our conventional shares offer potatoes that are conventionally grown. Aside from the potatoes there is no other difference. All other offerings in the share are grown using sustainable methods, always.
Q: Generally speaking, what is the the difference between sustainable and conventional?
A: In short (because this explanation could be a novel), conventional growing practices are what is commonly used in large scale production farms. Synthetic fertilizers and pesticides are commonly used during planting, growth and harvest of the crops. Sustainable farming, although not organically certified, commonly uses organic practices, shying away from synthetic fertilizers and pesticides. Conscientious effort is put into growing the crops with care to the environment around it, bettering the health of the soil, the environment, and the people or animals consuming the end product.
Q; What if the farm suffers a crop loss?
A: As can be the case with farming, there may be a time where a particular crop does not perform to our standards and we do not receive the harvest numbers or quality that we anticipated. If this happens, Hobbit Hole Farm will either substitute a similar variety offering, increase the amount of another item in your share, offer a full or partial refund, or credit your account for another year. This will be done at the farm manager's discretion. In order to minimize the potential outcome of a crop loss, Hobbit Hole Farm trials all new varieties for a minimum of 3 years to ensure the strong performance of the crop before offering it our customers. Trialing for the 3 year time frame allows us to closely observe how the crop performs in various growing conditions, since New England Summers can fluctuate famously.
Q: How can I pay for my share?
A: We accept check for mail in purchases, cash or check for in person purchases, or credit card for online purchases (please see the Hobbit Hole Farm Store page). Please note a check must be made payable to Hobbit Hole Farm. For our Winter Shares, we offer payment plans. Please contact us to arrange.
Q: When are payments due?
A: For Harvest Shares: At a minimum deposits are due WITH the receipt of both the order form AND contract. Balance will be due before or at the time of pickup.
For Winter Shares: Deposit is due WITH the receipt of both the order form AND contract. Balance can either be set up through payment plans or paid before or at the time of pickup.
*PLEASE NOTE: YOUR SHARE IS NOT RESERVED UNTIL ALL FORMS AND DEPOSIT ARE RECEIVED*
Q: When will I receive my share?
A: Harvest Share pickups/deliveries will be arranged for the Fall. Because harvest and processing time will vary each year for each crop, pickup dates are not finalized till late summer/early Fall (August/September). All customers will be notified once pickup dates have been finalized. In an effort to accommodate busy schedules we try to offer at least 2 pickup dates and times to choose from. In the event that you cannot arrange pickup for any of the available dates, we ask you contact one of the farm representatives ASAP to make alternate arrangements. If you fail to contact us to make alternate arrangements, and your share or shares are not picked up by the final pick up date, we reserve the right resell your share. The farm also reserves the right to keep your initial deposit and/or full cost paid on the share, at our discretion.
Winter Shares: Deliveries/Pickups will begin the week of Thanksgiving and continue bi-weekly for either 12 or 16 weeks, based on your choice.
Q: What if I am away or unable to receive a Winter Share delivery?
A: That is OK! We ask that you contact us at least 3 days prior to your scheduled pickup/delivery to make alternate arrangements. We offer the option to either double up on a delivery before or after. You can also "gift" that scheduled pickup/delivery to a friend or family member (or simply have them pick up the delivery for you). We do still ask that you let us know (3 days prior) if you plan to have someone accept the share in your place that week.
Q: I now have my share(s), what do I do with them?
A: ENJOY! No seriously though, please refer to our Storage page to see how to properly store your produce. If you still have further questions, or are not positive you are taking proper care, do not hesitate to contact us directly!
Q: Do you have any good recipes to use for my share(s)?
A: Of course we do-our recipe section is currently in the works, check back for more updates!
*GOT A RECIPE YOU WANT TO SHARE? Please message us!! We are always eager and excited to try new things-we would love to test it out and share it with others!*
*Have a question that wasn't answered here-just let us know!*
Hobbit Hole Farm CSA Contract
Our Philosophy: At Hobbit Hole Farm, we always strive to bring our customers top quality produce. We use sustainable and wholesome growing practices, and only use OMRI approved additions when necessary. In following these practices though, we understand that we may occasionally encounter obstacles in the process. Issues with pests or diseases may arise during the growing season, resulting in decreased yields, or worst case, crop losses. Although we always strive to handle our crops with the best care possible, we understand that Mother Nature does not always cooperate with our best laid plans. In these cases, where if we do experience a decrease in yield or a crop loss, we assure our customers that we will work to substitute this loss, issue a refund or offer up a credit. We do reserve the right to choose how to handle this loss, at our discretion.
Hobbit Hole Farm believes in farming with transparency. We do not believe in hiding anything from our customers. We always encourage everyone to ask questions and follow us through Facebook and our website. It is our belief that if we have every right to know exactly what goes into the food we put into our own bodies, then you should too.
Payment: Payment made be made either by check, cash, or our website. Checks are made payable to Hobbit Hole Farm. Any cash payments should be arranged with a member of Hobbit Hole Farm. Please do not mail cash. Credit card or debit card payments can be made through our website: www.hobbitholefarm.com/store.
Communication: By agreeing to join our CSA, I am also agreeing to open and read any correspondence from Hobbit Hole Farm including: emails regarding crop news and updates, payment due emails, billing issues and information, and general communication. I agree to open and respond to any emails as is necessary. Please add firstname.lastname@example.org to your address book, so as to prevent spam filtering.
Pickup/Delivery of Shares: Because we offer several varieties of shares, we ask that you please refer to the information provided for the share option you chose. If pickups are required, we ask that you please observe the pickup time. For scheduled deliveries, we please ask that you also observe the delivery times and be available to receive your share promptly. If, for any reason, you cannot make a scheduled pickup or delivery, please contact us ASAP to make alternate arrangements, otherwise you may forfeit the right to your share for that given week (where applicable).
Cancellations/Suspensions: We understand that sometimes life can get in the way of enjoying great produce. If for any reason you find you must cancel or suspend your CSA membership, please contact us directly at 774-258-0161 / email@example.com. Although full refunds will not be issued, we will do our best to accommodate your individual situation. You may also choose to transfer your membership to another individual if you so choose. In this event, please contact us immediately to arrange the changes to your account.
Acknowledgment and Agreement *By clicking the agree button below, I acknowledge that I have read this contract and understand that I am entering into this contract with Hobbit Hole Farm. With this, I understand that I am not only taking a risk with the farm, but also enjoying the bountiful harvests that may come. I understand that the share(s) I purchase may be altered at any point if the farm experiences a crop loss or decline in yield. In this case I do not hold the farm, or any of its representatives, responsible and agree to allow Hobbit Hole Farm the ability to use their own discretion in handling any possible crop deficit. I understand that the weather and the growing season is always unpredictable and Hobbit Hole Farm will continue to do their best to overcome these challenges.